We don't disappear after your match.
Most services stop at the introduction. Senoshare stays with you — before, during, and long after move-in day.
Your first 30 days, supported.
Your welcome call
A Senoshare advocate calls you within 48 hours of a confirmed match to walk through next steps, answer questions, and make sure you feel completely ready.
In-person visit (optional)
When both parties are ready, we help coordinate a first in-person visit in a neutral, comfortable setting. No pressure, no rushing.
Co-living agreement
Before anyone moves in, our advocates help both parties draft a plain-English co-living agreement covering rent, chores, guests, quiet hours, and exit terms.
Move-in day
Your advocate is available by phone on move-in day — and for the 30 days that follow — for any questions, concerns, or adjustments.
Life changes. We help you navigate it.
Personality conflicts
If day-to-day friction develops, your advocate can schedule a mediated conversation to work through differences before they become problems.
Financial disputes
If cost-sharing arrangements break down, we help both parties revisit the co-living agreement and find a fair path forward.
Health changes
If one member's health needs change significantly, we help coordinate a respectful, planned transition — for both the person leaving and the person staying.
Exiting a match
Either party can initiate an exit at any time. We provide a standard 30-day notice framework and help both sides find their next step.
A note on insurance and legal protection.
Adding a housemate to your home may affect your homeowner's or renter's insurance policy. We strongly recommend speaking with a licensed independent insurance agent before move-in day to make sure your coverage is up to date.
Questions to ask your agent:
- Does my policy cover a paying housemate?
- Am I liable if my housemate is injured at home?
- Does a co-living arrangement affect my coverage limits?
Not sure where to start? An independent insurance agency — like a local agent in your area — can walk you through your options in plain language, at no cost for the initial consultation.
Common questions after your match.
Honest answers about the first 30 days, mediation, and what happens if things change.
Need to talk? We're here.
Reach a trained Senoshare advocate any time — day or night. No menus. No hold music. Just a real person who knows your situation.
What to expect when you call
- A real person answers within 3 rings
- They already know your case history
- No scripts — just honest help
Prefer to write?
Email our advocate team for non-urgent questions. We reply within one business day.
help@senoshare.comA real person. Any time. Always.
Our member support line is staffed 24 hours a day, 7 days a week — not a chatbot, not a voicemail. A trained Senoshare advocate who knows your case.
Learn more about Full Support